Knowledgebase

Support Center > Knowledgebase > Web Hosting

• About the allowed system resources

  Each host package in shared hosting of Angellight's network comes with amounts of allowed system resources. Each host package has access to a...

• Can I accommodate more than one domain names in my hosting plan?

  You can accommodate more than one domain with two different forms: 1. Parked Domains Installation of a domain name so when it's requested, it...

• Can I accommodate more than one domain names in my hosting plan?

  You can accommodate more than one domain with two different forms: 1. Parked Domains Installation of a domain name so when it's requested, it...

• Can you install manually in my hosting pack, CMS like Joomla?

  We provide the manual installation of CMS as an addon service :   1. Select and copy files of the latest or more stable version of the CMS in...

• Do you provide original system resources or you oversell them?

  Angellight provides original Resources in every hosting plan and in shared hosting we place a specific number of accounts per server. Also, we...

• Do you support hosting of pages in ASP?

  The hosting plans that our company provides are based on Linux. The ASP files are not supported in our basic plans but only in a case that you want...

• How can I find the NameServers that correspond to the hosting plan provided by Angellight?

  After the activation of your hosting plan you will receive an email with the access information. In this email you will find the NameServers that...

• How can I install more than one tool from the provided list in the hosting accounts?

  All the hosting accounts of Angellight provide unlimited MySQL databases. This means that you can install more than one tool ( Script, CMS ... )....

• How can I obtain a hosting plan from Angellight?

  To obtain a hosting plan from Angellight please follow the procedure bellow: Press the button “order” in the main menu. Choose the Hosting...

• How can I upload files in my hosting account via FTP?

  To upload your files, you have to follow this steps: • Open your FTP program (if you do not have an FTP program you can download Filezilla from...

• How do you achieve high security in your network?

  The network of Angellight provides high security through: Hardware Firewalls for hacking protection Software Firewalls for spamming protection...

• How to install or use an application that uses MySQL?

  In order to install or use an application that is based on a MySQL database, you have to follow this steps: Connect to your cPanel, search,...

• I am trying to add a Parked or Addon Domain, but I get the message "NameServer Error". What can I do?

  The domain that you are trying to add is not using the corresponding NameServers of the hosting plan or the NameServers are not yet propagated....

• I cannot understand how to upload the files of my website in my hosting account. Can you upload them for me?

  We can help you upload your files. In order to do that, you have to: Compress your websites’ files and folders in a zip or rar file. Visit...

• I cannot connect to my hosting pack via FTP, while I am using the correct access info.

  Please confirm on your ftp client settings that the connection is established on passive mode and the file transfer is of  binary type. There is...

• I cannot view my website or receive my emails, knowing that other users can. What is the issue?

  The Angellight Network is being protected by powerful hardware and software firewalls. It is possible that, a software firewall has blocked your...

• I send an email through the hosting plan and the receiver obtains it as Junk or SPAM Mail.

  If the receiver of your message is using a free mail account, such as Hotmail, Gmail, mail.com, hushmail.com, yahoo.com, gmx.com and more, the...

• It seems difficult to create my personal email accounts. Can you create them for me?

  We can help you create your personal email accounts, by following these steps: Connect to the Control Panel service in the web address...

• What is the cPanel?

  cPanel is a control panel that contains all the hosted accounts in order to administrate the provided services. All the hosting plans come with an...

• Which FTP program you recommend to administrate and copy the files of my website?

  If you do not want to use a complete but chargeable FTP program, we recommend you the program Filezilla which can be found on the Downloads folder...